Internet , tv
vor 2 Tagen
So I am a new customer who signed for tv and internet , the technician came yesterday and connect to the dsl told me after 20mins all will be good but till now I can’t even find the router name or be able to connect . I have tried fixing it through meinmagnenta app and still same . A green light is showing on the status but that’s it .
please I need help
61
2
Das könnte Ihnen auch weiterhelfen
vor 4 Jahren
397
0
4
vor 2 Jahren
775
0
6
Das könnte Sie auch interessieren
Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
vor 2 Tagen
Hallo @Odira ogbu
the following text has been translated into English by DEEPL, as my English language skills are not particularly good.
Was a router supplied and is it connected?
If so, which model?
You write that there is a green status LED on which device?
Once the router is installed and online, it is your responsibility to get the rest of the home network up and running. If you would like help from a Telekom technician, you can book the individual installation service. Someone from Telekom will then come to your home and connect everything.
I will be happy to forward your problem to the Telekom Hilft team, who can book an appointment for you for the individual installation.
Greetings -LERNI-
0
vor 2 Tagen
Hello @Odira ogbu,
which router do you use and are you trying to connect to it via a LAN-cable or a Wi-Fi device?
Kind regards
Malte
0
Uneingeloggter Nutzer
Frage
von