We use cookies and similar technologies (including
) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.
By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.
Find more information in the Privacy Policy and Partner List.
Use of Utiq technology powered by your telecom operator
We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).
The Utiq technology is privacy centric to give you choice and control.
It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).
The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:
- on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members'.
- on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.
By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.
You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq's privacy portal ("consenthub"). For more, see Utiq's privacy statement.
KarstenS5
3 years ago
Da stellt sich erst mal die Frage was für ein Gerät der unbekannte Router ist.
0
2
th.brennenstuhl
Answer
from
KarstenS5
3 years ago
ein Speed Pro plus...
0
Frustrierter Helfer a.D.
Answer
from
KarstenS5
3 years ago
@th.brennenstuhl
Der Typ des verwendeten Telefons wird leider ebenfalls mit keinem Wort erwähnt...
0
Unlogged in user
Answer
from
KarstenS5
Buster01
3 years ago
Router schon mal neu gestartet?
(hatte heute auch das Problem das, der Router zwar online war, sich die Telefonie aber nicht angemeldet hat,
nach nem Neustart war der auch wieder am Telefonie-Server angemeldet).
0
2
th.brennenstuhl
Answer
from
Buster01
3 years ago
Den Router habe ich schon zig Mal neu gestartet, ist aber nicht besser geworden.
0
UlrichZ
Answer
from
Buster01
3 years ago
@th.brennenstuhl: Damit die Telekom- Teamies Dir helfen können, trage bitte hier:
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile%3Atelekom-custom-user-profile-userdata
Deine Kontaktdaten ein, auf die nur die Telekom Teamies Zugriff haben.
Gruß Ulrich
0
Unlogged in user
Answer
from
Buster01
UlrichZ
3 years ago
Ich kann seitdem ich einen neuen Router Speedport Pro Plus installiert habe,
Willkommen in der Community! Zeige uns doch bitte mal einen Screenshot dieser Seite:
http://speedport.ip/5.0/gui/status/
Gruß Ulrich
2
5
Show older comments
th.brennenstuhl
Answer
from
UlrichZ
3 years ago
Stimmt, das DSL Kabel war nicht angeschlossen. Jetzt aber! Leider funktioniert das Telefon immer noch nicht....
0
UlrichZ
Answer
from
UlrichZ
3 years ago
Leider funktioniert das Telefon immer noch nicht....
Wird hier:
http://speedport.ip/5.0/gui/status/
die Telefonie weiterhin als Nicht aktiv angezeigt?
Gruß Ulrich
0
Florian Sa.
Telekom hilft Team
Answer
from
UlrichZ
3 years ago
Hallo @th.brennenstuhl
funktioniert die Telefonie wieder oder benötigen Sie meine Mithilfe?
Viele Grüße
Florian Sa.
0
Unlogged in user
Answer
from
UlrichZ
Unlogged in user
Ask
from
th.brennenstuhl