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Mislead to a contract by giving false information
vor 14 Tagen
On 2024.12.09, there was a representative from Telekom at my apartment stating that they were going to convert all buildings in the neighborhood to a fiber optic network, and we needed to provide our consent. I wasn't at home and mine was only there. The agent got her signed a document on his tablet with the IBAN and I hope the guy misleads her giving some false information. She is only 5 months here and doesn't understand these things. I read the forum and found that, it would be a scamming activity from those agents and many people has been trapped into similar things. We still didn't get any letters regarding the thing that guy did and I am confused with this.
I would like to get away from this fraud and can you please inform me the steps I should follow.
Thank you
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5 Sterne Mitgestalter
vor 14 Tagen
@DinukaP Yes & No. Typically these agents are well authorized to sell telekom services. However they are quite clever in selling and their arguments sometimes are 'out of the blue' so to say.
You should receive pre-contract information via mail, which need to be confirmed. If you do nothing, there will be no contract.
Anyway the T-Team here in the community can be of further assistance, if possible fully complete your profile with contact details.
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Antwort
von
vor 14 Tagen
Hello @DinukaP and welcome to the Community.
I'm sorry to read that you had a bad experience. I'm happy to help and explain the options to you.
Fill out your profile as @wolliballa wrote before.
Please note that our community will undergo extensive technical adjustments in the coming weeks. The community will be available in read-only mode starting today at 8 PM. If your issue is not resolved by then or if you have further questions, you can reach us via WhatsApp. Alternatively, you can also contact us via the phone number +49 1514 2227878.
Kind regards
Malte