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4 years ago
Good evening!
Just to clarify, which tariff is booked for you and which router do you use?
Have you been able to activate your landline phone numbers?
7
from
4 years ago
Fair enough. I was told the line just needed to be reactivated, since it had been setup in the past by a telekom personnel at my local store.
Thank you for your assistance thus far.
from
4 years ago
Hi @Ian Waites,
Thank you very much for your message.
I have checked your internet line.
There seems to be an error on the port.
That's why I've booked you an appointment with the technician on 28 September between 8am and 12pm.
Can you be at home on this appointment?
If you need another appointment, please let me know.
Best regards
Markus Km.
0
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4 years ago
Understood. I will be available for that time and day. Thank you for the assistance.
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4 years ago
Hi @Ian Waites,
Thank you very much for your message.
I have checked your internet line.
There seems to be an error on the port.
That's why I've booked you an appointment with the technician on 28 September between 8am and 12pm.
Can you be at home on this appointment?
If you need another appointment, please let me know.
Best regards
Markus Km.
0
0
4 years ago
Great, thank you very much for your answer.
Please let me know if everything worked out.
Many greetings
Markus Km.
0
0
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