Need Support in English for new connection - need a call back from an English speaking person

vor 3 Stunden

I am moving to xxxxx on June 1st and need help in opening up a new broadband glass fibre connection at my house. I have the port details attached in the attachment

Anm:

Adresse entfernt, und Screenshot aufgrund sichtbarer Glasfaser ID

(Marcel2605)

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vor 2 Stunden

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    • vor 3 Stunden

      Hello @Suraj Rajan 

      This is a public, global forum. Therefore, for data protection reasons, I have edited the address.

      I have also removed the screenshot. Please enter your details in your profile.

      So, what exactly is your problem? Did you order a plan?

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      vor 2 Stunden

      260529-PSM-3076E4 is the order number for the request of my plan.

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    • vor 2 Stunden

      Thank you for the pleasant call @Suraj Rajan

       

      The technician appointment is booked for 01st June 2026.

       

      If you have further questions or need assistance let me know.

       

      Best regards

      Sören

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