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No internet for the last week

vor 2 Jahren

I booked a transfer of contract to my new apartment but one week after the Telekom technician made the fiber connection I don't have internet. There is supposedly and NIMBUS ticket open. When will my fiber internet work? 

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8

  • Akzeptierte Lösung

    akzeptiert von

    vor 2 Jahren

    Hi @loneranger2526,

     

    while I was trying to get a new technician appointment for you, one of their experts was able to activate your connection remotely. You should have an active signal, just connect something to your modem.

     

    If that doesn't work, please let me know.

     

    Kind regards

    Sören G.

    0

    Uneingeloggter Nutzer

    Antwort

    von

  • Akzeptierte Lösung

    akzeptiert von

    vor 2 Jahren

    Hello @loneranger2526,

     

    thank you so much for the nice phone conversation.

    Perfect, that the Internet works. Fröhlich

    If you need any help, contact us again.

    Kind Regards Khaled A.

    0

    Uneingeloggter Nutzer

    Antwort

    von

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