Solved
No internet for the last week
3 years ago
I booked a transfer of contract to my new apartment but one week after the Telekom technician made the fiber connection I don't have internet. There is supposedly and NIMBUS ticket open. When will my fiber internet work?
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Accepted Solution
accepted by
3 years ago
Hi @loneranger2526,
while I was trying to get a new technician appointment for you, one of their experts was able to activate your connection remotely. You should have an active signal, just connect something to your modem.
If that doesn't work, please let me know.
Kind regards
Sören G.
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Accepted Solution
accepted by
3 years ago
Hello @loneranger2526,
thank you so much for the nice phone conversation.

Perfect, that the Internet works.
If you need any help, contact us again.
Kind Regards Khaled A.
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