No internet

Question

Today 17.10.18 a technician came and activated the internet. However I do not have the router from telecom and bought a tp link ac1200. I made all the configuration of that router but still can't access the internet. What might be the reason?

emrahm · Accepted Answer

I have just found a speedport router and now i have connection. Thank you

wolliballa · Answer

Would you pls. add your contract details.It could well be, that the router is not working with special details of your line. Secondly as I am aware this router does not have the ability to have the 'login-setting' preconfigured for telekom access.Did you use 'AnschlusskennungT-Online-NummerMitbenutzerkennung@t-online.de' plus 'Persönliches Kennwort'  as Password ?

No internet

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