Solved
No internet
10 hours ago
Hey team, my wifi stopped working suddenly since 1 hour now. The modem shows an amber light. Can someone please help me?
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10 hours ago
Does not work your wifi or your DSL, please check it.
You can try to reset your Router.
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5
from
10 hours ago
Passt schon.
Im Beitrag wurde Glasfaser getagt.
Im Beitrag wurde Glasfaser getagt.
Und es war vom Modem die Rede.
Passt schon.
@everything schreibt aber von DSL.
The modem shows an amber light.
Hey team, my wifi stopped working suddenly since 1 hour now. The modem shows an amber light. Can someone please help me?
Dann braucht man den Router nicht neu starten, reseten oder bei dem den Fehler suchen.
0
from
10 hours ago
@everything schreibt aber von DSL.
Passt schon.
Und es war vom Modem die Rede.
Passt schon.
@everything schreibt aber von DSL.
The modem shows an amber light.
Hey team, my wifi stopped working suddenly since 1 hour now. The modem shows an amber light. Can someone please help me?
Dann braucht man den Router nicht neu starten, reseten oder bei dem den Fehler suchen.
eben, passt hier nicht.
Störung melden wäre der richtige Weg.
0
from
9 hours ago
Im Beitrag wurde Glasfaser getagt.
Does not work your wifi or your DSL, please check it.
You can try to reset your Router.
Im Beitrag wurde Glasfaser getagt.
OH, habe ich nicht gesehen.
Trotzdem fast richtig, da es nicht klar war, ob wifi oder Internet Access (GF).
Und Modem, Router, Box etc. bringen die meisten sowieso durcheinander.
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10 hours ago
Hi, I have tried resetting the router but still no internet connection router says unable to get internet from provider
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3
from
10 hours ago
@Sohani I will gladly check your connection. A call to verify you as the customer is mandatory.
Please add a mobile contact number to your profile and I will get in contact.
Sören
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from
9 hours ago
Hi@Sören G. thank you, yea I have already added a mobile number to my profile 🙂 let me know if that is not visible
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from
9 hours ago
@Sohani I only see a landline number. Could you edit your profile again please?
Sören
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Official Solution
accepted by
9 hours ago
Update: i got in touch working customer support and the issue is fixed, thank you all for support 🤗
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