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3 months ago
Hi @user_53adde,
that means there is either no free connection points at the APL the point were the line enters your building or at a relay point further back.
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3 months ago
Thanks for the reply. When can I expect then to have this sorted? I Work from home and am now 2 weeks with No internet...
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3 months ago
@user_53adde that varies greatly and could take a couple of weeks or a couple of months.
There is a temporary solution that we are offering in those cases. It is called LTE -Sofort and would provide you with Wi-Fi via an LTE -Router plus sim card.
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