‎Not receiving "Glasfaser" contract confirmation (Auftragsbestätigung) from Telekom. The contract was applied via "Logitel"

Solved

Not receiving "Glasfaser" contract confirmation (Auftragsbestätigung) from Telekom. The contract was applied via "Logitel"

4 months ago

Hello Telekom Team.

Through "Logitel" (online agent), I requested for a "glasfaser 150" contract on 15.04.2025. I still didn't receive contract confirmation email from Telekom. The glasfaser box is already available inside a room in my apartment.

The "logitel" portal still shows the status as "under process"

Please help me to get contact confirmation (Auftragsbestätigung) from Telekom.

kind regards

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