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Receiving invoice after contract cancellation

vor 4 Jahren

Hello 

 

After one week of my application I sent an cancellation e-mail to telekom and they respond for  confirmation of the canceled order.

But today I got an invoice e-mail title " Ihre Telekom Festnetz-Rechnung November 2021" with € 15.21

 

What is that invoice about, why I have to pay it ‌🙁‌.

 

Best regards,

Agit

261

4

    • Akzeptierte Lösung

      akzeptiert von

      vor 4 Jahren

      @agitoktay  the invoice has already been issued! But it will be refunded to you again!

      1

      Antwort

      von

      vor 4 Jahren

      Thanks @Gadich ,

      So I assume that after I pay invoice I will automatically got refund.

      Uneingeloggter Nutzer

      Antwort

      von

    • vor 4 Jahren

      Hey @agitoktay and welcome to our community. Fröhlich

      @Gadich already told how it usually works. Just to make sure, that everything works fine, please fill in you customer data in your profile and give me little hint in this thread. I'll call you and we will check together if everything is fine. Fröhlich

      Kind regards Sven Ö.

      0

    • vor 4 Jahren

      Hello @agitoktay , if any further help is needed, please let me know. Fröhlich

      Kind regards Sven Ö.

      0

      Uneingeloggter Nutzer

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