Telekom hilft Community

Telekom Business Community

Private customers

Telekom Shops

Contact

 

Solved

Removing a part of my contract order?

7 years ago

Hello!

 

Apologies in advance as I can only write in English.

 

I ordered a MagentaZuhause L on 20.12.2018, and with it MagentaZuhause Quickstart package. However because of the ongoing issues with my internet and the delay I'm experiencing with the order, I plan to purchase MagentaMobile XL.

 

My order has not been processed yet, so is it possible for me to remove MagentaZuhause Quickstart package from my order? How do I do that?

 

 

195

0

1

    • Accepted Solution

      accepted by

      7 years ago

      Hello @miruec

      I already answered your question in this http://bit.ly/2F0eHzk Thread. Please let us communicate in one Posting.

      Greetings

      Karsten L.

      0

      0

    Unlogged in user

    Ask

    from

    This could help you too

    Cancellation of my contract before starting it

    2 years ago

    in  

    Festnetz & Internet

    231

    0

    2

    Solved
    Termination of DSL contract

    4 years ago

    in  

    Festnetz & Internet

    666

    0

    3

    Solved
    The status of my contract

    7 years ago

    in  

    Festnetz & Internet

    516

    0

    3

    Solved
    The status of my contract

    7 years ago

    in  

    Festnetz & Internet

    592

    0

    3

    Telekom sent a contract without my consent

    2 years ago

    in  

    Festnetz & Internet

    173

    0

    1

    You might also be interested in

    • Request purchasing advice

      Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.

      Request purchasing advice

    • View offers

      Informieren Sie sich über unsere aktuellen Internet-Angebote.

      View offers
     

    Social Media

    Telekom FacebookTelekom InstagramTelekom X