Telekom login is not yet activated problem

3 years ago

Hello ,

 

First of all sorry for my post in English. I have problem that my Telekom Login is not activate message on portal . 

Now when I am  logging  in at my account I see always such message (screen 1). Afterwards I am clicking resend activation mail once again , but I don't received it . Because I am already confirm once one month ago . 

 

Following I have following message from system .  

 

As potential recommendation - I've tried already change e-mail at system . It doesn't help

 

Thank you 

Igor

 

Screenshot 2022-09-09 at 12.51.36.png

Screenshot 2022-09-09 at 12.51.27.png

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14

    • 3 years ago

      Hi @Igor_Kr :
      title screenshot is: Sicherheit Check -> security check

      Ihr Telekom Login ist sicher -> means:

      Your Login credentials are secure 

       that your Login in data, is valid.

      for login to telecom services, use your username and password in future

       

      it is an Information message only.
      so click button: weiter (next)

      13

      Answer

      from

      3 years ago

      Hello @Igor_Kr and welcome to the community. I'm very sorry for the late response. Besorgt

       

      I tried to call you but just got the message, that you "are not available". When will be a good time for a new try? Fröhlich

       

      Danke für die Meldung @WerWeißWas und eure Hilfe @Mikko .

       

      Kind regards Sven Ö. 

      Answer

      from

      3 years ago

      Hello Sven , 

      can we have a call tommorow at first part of day .

       

      Viele Dank ,

      Igor

      Answer

      from

      3 years ago

      Hi @Igor_Kr,

       

      may I still call you today?

       

      Sincerely,

       

      Johannes P.

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