Solved

Telekom technician will come on 26th December.

3 years ago

Hello Telekom,

 

Today I had my appointment with the Telekom technician, after some time of checking the house connection and testing few stuffs on my apartment, he stated that he will need more time to work on this line, he asked about my availability and I sated that I am available Tomorrow ( Friday ) or Monday which he confirmed it is fine since he has no empty slots Friday.

 

Now when I open the link that Telekom sends me I see that the appointment was set to Monday, but not next Monday the one after which is 26th December 2022 … but is it not a public holiday in Germany? 

 

I am using my internet for work and would appreciate if the problem can be solved as soon as possible ( within the capacity )

 

* Please keep in mind that my German skills are not that good, so probably I miss understood the Telekom technician.

 

I wish you a nice weekend,

VG

623

0

13

    • Accepted Solution

      accepted by

      3 years ago

      Hi @loumi,

       

      and thank you very much for the pleasant call. As already told, I just sent an e-mail to the local technicians with the question and I am sure, that we will get an answer.

      If not, we can be sure, that the appointment is correct.

       

      Sincerely,

       

      Johannes P.

      0

    • Accepted Solution

      accepted by

      3 years ago

      Hi @Johannes P. , thank you so much for the call and for forwarding my concerns to the local technicians, I see today within the link provided by Telekom that the appointment was postponed to 27.12.2022, Many thanks again!!

      Best regards,
      Mohamed Elloumi

      0

    This could help you too

    Popular tags last 7 days

    Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...