Hi there,

I have ordered DSL connection via Check24 on April 22nd. The order has been confirmed and Telekom has sent me the router on April 28th (which I didn't understand why they have sent it).  Anyway, my requested service has not been connected so far because of unavailability of landline as customer support told me via chat.   I would like to cancel my order. Does anyone have a similar problem? Your help is appreciated.

Regards,

Seyedmehdi.