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[English] No incoming or outgoing calls in new mobile contract

vor 3 Jahren

Hello!

 

I have recently acquired a new "MagentaMobil Data S" contract, I received my SIM card, activated it, and then switched it to eSIM all successfully: I have data and can connect to the internet.

But when trying to make a call I directly hear "Please call again later, the person you are calling is not available at present" without it ringing once. The same happens when people tries to reach me.

I have tried for further activation or configuration steps but I found nothing, is there anything I'm missing here?

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0

11

    • Akzeptierte Lösung

      akzeptiert von

      vor 3 Jahren

      Josan

      MagentaMobil Data S"

      MagentaMobil Data S"
      Josan
      MagentaMobil Data S"

      With this contract goes only Data, no Phone-Call.

      Its a contract only for Data.

      8

      von

      vor 3 Jahren

      @Carolin L. Thanks for the confirmation. I have taken a look at the smartphone tariffs like the "MagentaMobil XS" but those are more expensive and include flat-rate for phone calls and SMSs which I don't really need.

      So please, I have one last question: Is there an option for a contract that has phone-calls enabled and internet data, but without flat-rate or cheaper? Or are the MagentaMobil the only options for smartphone contracts with phone calls enabled?

      0

      von

      vor 3 Jahren

      von

      vor 3 Jahren

      @Josan 

      MagentaMobil Data S - 5GB - 14,95€ / 1 month 

      MagentaMobil Prepaid L - 5GB - 14,95€ / 4 weeks

      https://www.telekom.de/unterwegs/tarife-und-optionen/prepaid-tarife/magentamobil-prepaid-l

       

       

      Uneingeloggter Nutzer

      von

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