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vor 2 Tagen
Hi@yegormedvedev ,
you should wait for the Telekom Team here. The hotline does not provide service in English.
The Telekom Team can set this up for you. Please make sure your phone number is included in your profile. You should also provide time slots when the team could call you, either in the profile or here.
Best wishes,
Coole Katze
0
Offizielle Lösung
akzeptiert von
vor 9 Stunden
Good morning @yegormedvedev,
first of all, a warm welcome to our community. :) I'm glad you found your way to us.
Of course, that's no problem at all. We just need to make a quick phone call to verify your identity. What's the best time to reach you by phone? Please remember to have your customer number + card number or customer account number ready when you call.
I look forward to hearing from you.
Kind regards,
Finn A.
3
von
vor 9 Stunden
Thank you, @Finn A.
I will be up for a call today after 4PM.
von
vor 3 Stunden
Hey @Finn A. could you, please, call me back? 🙏🏼
I picked up a phone 2 seconds late after you dropped it
von
vor 2 Stunden
Hello @yegormedvedev,
Thank you for the pleasant call.
The switch will take place on November 27th. 😊 You will also get the confirmation on that date.
Any questions on how to top up? Just follow this link. 🥳
Kind regards
Anna
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von
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