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I want to buy a prepaid eSim (not postpaid/contract) for my wife from Telekom, I already have a prepaid eSim for me.

vor 2 Jahren

I was looking for an option of buying a prepaid eSim for my wife and I could not find the option. I already have a prepaid eSim for myself. Can anyone help here. 
Re-iterating, I am looking for a prepaid eSim and to buy it online.

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8

    • vor 2 Jahren

      Hello @swapnildubey.7 

       

      this question can probably only be answered by the Telekom team. Therefore, I will forward your request to the team.


      As far as I know, it should be possible, because I know from my own experience that the tariff "Connect S" with TLC-Watch is activated via an E-SIM.

       

      Greeting -LERNI-

      0

    • vor 2 Jahren

      swapnildubey.7

      I was looking for an option of buying a prepaid eSim for my wife

      I was looking for an option of buying a prepaid eSim for my wife
      swapnildubey.7
      I was looking for an option of buying a prepaid eSim for my wife

      According Telekom info the way goes first via a physical SIM - and once this is activated then the prepaid contract is turned towards an eSIM.

       

      google translate:

      What is a prepaid eSIM? An eSIM is not only available for fixed-term contracts. An eSIM can also be activated for a prepaid tariff. This is especially beneficial for people who want to remain flexible. Simply top up as much credit as you need. If you would like to use a prepaid eSIM, you can first get a commercially available prepaid SIM, for example from a Telekom shop near you, and activate it. After activating your prepaid card, contact Telekom customer service, who will provide you with a code to activate your eSIM. If you are already using a prepaid tariff with Telekom with a physical SIM card and would like to switch to an eSIM, first log in to the customer center to apply for the prepaid eSIM for your smartphone.

      What is a prepaid eSIM?
      An eSIM is not only available for fixed-term contracts. An eSIM can also be activated for a prepaid tariff. This is especially beneficial for people who want to remain flexible. Simply top up as much credit as you need.
      If you would like to use a prepaid eSIM, you can first get a commercially available prepaid SIM, for example from a Telekom shop near you, and activate it. After activating your prepaid card, contact Telekom customer service, who will provide you with a code to activate your eSIM. If you are already using a prepaid tariff with Telekom with a physical SIM card and would like to switch to an eSIM, first log in to the customer center to apply for the prepaid eSIM for your smartphone.
      What is a prepaid eSIM?
      An eSIM is not only available for fixed-term contracts. An eSIM can also be activated for a prepaid tariff. This is especially beneficial for people who want to remain flexible. Simply top up as much credit as you need.
      If you would like to use a prepaid eSIM, you can first get a commercially available prepaid SIM, for example from a Telekom shop near you, and activate it. After activating your prepaid card, contact Telekom customer service, who will provide you with a code to activate your eSIM. If you are already using a prepaid tariff with Telekom with a physical SIM card and would like to switch to an eSIM, first log in to the customer center to apply for the prepaid eSIM for your smartphone.

      https://www.telekom.de/unterwegs/esim

       

      0

    • vor 2 Jahren

      Hey @swapnildubey.7 ,

       

      thanks for your requests. As @muc80337_2 already suggested, there is only a two-step option for Prepaid eSim.

       

      When are you reachable by phone? I tried it a few minutes ago but couldn't reach you.

       

      Best regards

       

      Sarah D.

      0

    • vor 2 Jahren

      Hi,
      Thanks for responding.
      I already have an esim from telekom and I followed the steps of buying a physical sim and converting it to esim later.
      What I want is to buy another esim, i.e. for my wife. Is it possible to order it online and receive it via email or post.


      I am reachable anytime is CET timezone and I did not receive any call, I hope you are calling my german telekom number!

      2

      Antwort

      von

      vor 2 Jahren

      swapnildubey.7

      What I want is to buy another esim

      What I want is to buy another esim
      swapnildubey.7
      What I want is to buy another esim

      Just once more: this is not possible for prepaid. Not as of today.

      For prepaid you need to follow the two step process as described:

      1) buy and activate physical SIM

      2) change to eSIM

      Antwort

      von

      vor 2 Jahren

      Hey @swapnildubey.7 ,

       

      thanks fpr your reply. 

      Unfortunately, I didn't get you again by phone. There is immediately a busy signal.

       

      But your request is also possible to explain here via our community. 

      As @muc80337_2 and me already explained, you need to go the same way for your wife's eSIM like you did. 

      You're using prepaid, so there isn't any MultiSIM option which would make it possible to send you directly an eSIM profile.

       

      The order is possible on all common ways like online, hotline or also with me from Telekom hilft. You can order the physical SIM on each way and after it's been activated you can change it to an eSIM profile. 

       

      Let me know if you want me to proceed this for you.

       

      Best regards 

       

      Sarah D.

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    • Akzeptierte Lösung

      akzeptiert von

      vor 2 Jahren

      swapnildubey.7

      What I want is to buy another esim

      What I want is to buy another esim
      swapnildubey.7
      What I want is to buy another esim

      Just once more: this is not possible for prepaid. Not as of today.

      For prepaid you need to follow the two step process as described:

      1) buy and activate physical SIM

      2) change to eSIM

      0

    • Akzeptierte Lösung

      akzeptiert von

      vor 2 Jahren

      Hey @swapnildubey.7 ,

       

      thanks fpr your reply. 

      Unfortunately, I didn't get you again by phone. There is immediately a busy signal.

       

      But your request is also possible to explain here via our community. 

      As @muc80337_2 and me already explained, you need to go the same way for your wife's eSIM like you did. 

      You're using prepaid, so there isn't any MultiSIM option which would make it possible to send you directly an eSIM profile.

       

      The order is possible on all common ways like online, hotline or also with me from Telekom hilft. You can order the physical SIM on each way and after it's been activated you can change it to an eSIM profile. 

       

      Let me know if you want me to proceed this for you.

       

      Best regards 

       

      Sarah D.

      0

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