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Porting Aldi talk mobile number to Telekom
vor 2 Jahren
On June 8 I filled a form in Telekom website in order to port my Aldi Talk number to Telekom.
I received an email from Telekom saying that they started the process to port my number and that they opt-in and that I should receive an email or message from Aldi Talk in the following days.
So far, I haven't received any message from Aldi Talk and I am afraid of losing my number. Im not sure if Aldi Talk is taking ages to process it or if I filled the form incorrectely, eg. palcing the zero before the number even though it is not really part of the phone number.
Sadly my german is not good enough to call the support and proceed from there.
What should i do to solve it? I am considering filling the form again without the leading zero.
1404
22
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vor 2 Jahren
Hello @csilva and welcome to the community.
Did you talk to Aldi Talk and told them, that you want to take your current number with you to another provider?
On which time are you available for a call so I can take a closer look at the current state of the procedure?
Kind regards
Malte M.
19
Antwort
von
vor 2 Jahren
oh, i just received an email from telekom asking for some additional confirmation regarding my name and phone number.
Ill do that, lets see if it can be solved that way.
Im hoping for the best.
Thanks
Antwort
von
vor 2 Jahren
Thanks for your feedback, @csilva
You did it!
We port your number on 13. July.
You will get the sim in the following days.
Have a nice day!
Kind regards
Carolin L.
Antwort
von
vor 2 Jahren
I am very happy, I received the sim card a few days ago.
And today all i had to do was to switch the sim cards on my phone.
Thanks@Carolin L. For all the help
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Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Thanks for your feedback, @csilva
You did it!
We port your number on 13. July.
You will get the sim in the following days.
Have a nice day!
Kind regards
Carolin L.
0
Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
I am very happy, I received the sim card a few days ago.
And today all i had to do was to switch the sim cards on my phone.
Thanks@Carolin L. For all the help
0
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