Gelöst
SMS Delivery Failed
vor 4 Jahren
I have activated my Sim Card on 11th May 2021. Inbound/Outbound Calls are working fine. However, SMS service is not working. I send a message to my friends in Germany on Telekom or other German networks. I got the error as shown in picture below.
I have already performed below steps:
- Send SMS by adding *T# before the message - No luck
- Dial *222# - Getting Request Failed pop up
- Verified the Message Settings - It's configured as per recommendation
My Phone details are:
- Samsung S10+
- Android 11
- Software Updates - Up-To-Date
1148
5
Akzeptierte Lösung
Telekom hilft Team
akzeptiert von
vor 4 Jahren
And that's the reason the SMS won't be delivered. You need credit on your Prepaid card to send SMS to people who are using another provider. You had 10,00€ credit at the beginning. 9.95€ got used to activate the MagentaMobil M Prepaid Option. Just 0,05€ left, and you need 0,09 to send an SMS to a friend who is using another provider.
You can top up your credit online.:)
Regards
Karsten L.
1
Antwort
von
vor 4 Jahren
Thank @Karsten L. ! I got the same response from your customer support. It 's resolved the day before yesterday.
Best Regards,
Bilal