Solved
SMS Delivery Failed
4 years ago
I have activated my Sim Card on 11th May 2021. Inbound/Outbound Calls are working fine. However, SMS service is not working. I send a message to my friends in Germany on Telekom or other German networks. I got the error as shown in picture below.
I have already performed below steps:
- Send SMS by adding *T# before the message - No luck
- Dial *222# - Getting Request Failed pop up
- Verified the Message Settings - It's configured as per recommendation
My Phone details are:
- Samsung S10+
- Android 11
- Software Updates - Up-To-Date
1210
5
Accepted Solution
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4 years ago
And that's the reason the SMS won't be delivered. You need credit on your Prepaid card to send SMS to people who are using another provider. You had 10,00€ credit at the beginning. 9.95€ got used to activate the MagentaMobil M Prepaid Option. Just 0,05€ left, and you need 0,09 to send an SMS to a friend who is using another provider.
You can top up your credit online.:)
Regards
Karsten L.
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4 years ago
Thank @Karsten L. ! I got the same response from your customer support. It 's resolved the day before yesterday.
Best Regards,
Bilal
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