Solved

Gebrauchte Smart Home Base 2 bereits registriert

4 years ago

Good evening,

 

I have a second-hand Smart Home Base 2. When I try to register it, qivicon.com told me that the device is already registered.

Could you remove it from registered database? I already written all info into my profile.

Thank you very much.

Qian

220

5

    • 4 years ago

      Profil ist ja schon befüllt,

      hab das Team informiert, die melden sich und machen das weiter nötige.

      1

      Answer

      from

      4 years ago

      Vielen Dank!

       

      Das Team hat sich bei mir gemeldet.

       

      Es scheint, dass die E-Mail bei der Suche nach dem Konto nicht gefunden werden kann. Ich habe ein qivicon-Konto mit meiner E-Mail-Adresse erneut registriert, in der Hoffnung, das Problem so schnell wie möglich lösen zu können.

       

      --English--

      Thank you very much.

       

      The team has contacted me.

      It seems that the email cannot be found in Qivicon database. I re-registered a qivicon account with my email, hoping to help solve the problem ASAP.

       

       

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    • 4 years ago

      Hello Qian ( @y2021 ),

      thank you for the nice conversation. As discussed, I have just the Home Base removed it from registered database. In half an hour this can be re-registered.

      @Buster01
      Dank Dir für´s antriggern Fröhlich

      Best regards and have a nice evening
      Thorsten Sch.

      1

      Answer

      from

      4 years ago

      Hi Thorsten and Buster01,

       

      The Home Base is removed from registered database now.

       

      Thank you very much for your help.

       

      Best regards,

      Qian

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    • Accepted Solution

      accepted by

      4 years ago

      Hi Thorsten and Buster01,

       

      The Home Base is removed from registered database now.

       

      Thank you very much for your help.

       

      Best regards,

      Qian

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