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Accepted Solution
accepted by
8 years ago
Da bleibt nur der traditionelle Weg
https://telekomhilft.telekom.de/t5/Smart-Home/Smart-Home-kuendigen/td-p/2304568
Zu Sicherhet per Einschreiben. Dann hast du was in der Hand
4
Answer
from
8 years ago
https://telekomhilft.telekom.de/t5/Smart-Home/Zusatzdienst-Smart-Home-kuendigen/m-p/2745898
Answer
from
8 years ago
Danke für eure Tipps,
ich konnte mein Anliegen über den Chat innerhalb von 2 Minuten klären. Über das Kontaktformular bin ich nur auf die Kündigung des kompletten Vertrages gestoßen, das war mir etwas zu heikel. Ich möchte meinen Tarif und Vertrag von Festnetz und DSL behalten weil ich mit der Telekom sehr zufrieden bin. Nur das SmartHome sagte mir leider nicht so zu, da steige ich auf eine andere Lösung um die Apple HomeKit fähig ist...
Vielen Dank an alle!
Answer
from
8 years ago
Mit dem Freitextfeld des Kontaktformulars unter "Mein Vertrag/Festnetz, Internet & Tarif/Frage, Änderung zum Vertrag / Weiter" wäre es gegangen, aber vermutlich nicht so schnell wie beim Chat...
Unlogged in user
Answer
from
Accepted Solution
accepted by
8 years ago
Danke für eure Tipps,
ich konnte mein Anliegen über den Chat innerhalb von 2 Minuten klären. Über das Kontaktformular bin ich nur auf die Kündigung des kompletten Vertrages gestoßen, das war mir etwas zu heikel. Ich möchte meinen Tarif und Vertrag von Festnetz und DSL behalten weil ich mit der Telekom sehr zufrieden bin. Nur das SmartHome sagte mir leider nicht so zu, da steige ich auf eine andere Lösung um die Apple HomeKit fähig ist...
Vielen Dank an alle!
0