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Best way for account support in English
10 months ago
I am looking to speak with someone as I am trying to connect my landline and mobile accounts into one online login and am receiving an error. Is there someone who can help me in English?
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10 months ago
@EzrasDad There might be members of the T-Team able to assist.
You may like to complete your profile details for contact and have last 6 digits of IBAN ready for verification.
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10 months ago
Please fill your forum profile so that it is complete
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10 months ago
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10 months ago
Hi @EzrasDad,
I have translated the steps to add your mobile phone account to the DSL account.
Let me know if that helps.
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10 months ago
Yes, I have done this a number of times, however, when I complete it, I get an error message. It says I need to contact customer service.
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10 months ago
@EzrasDad thank you for the pleasant call. I am glad the error fixed itself and your contracts are now both accessible via the MeinMagenta app.
If you have further questions let me know.
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10 months ago
@EzrasDad thank you for the pleasant call. I am glad the error fixed itself and your contracts are now both accessible via the MeinMagenta app.
If you have further questions let me know.
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