Good evening,

I just joined telekom recently but in the process I was issued 2 account numbers.

One for landline internet (DSL), and one for mobile phones (2 phones).

I am trying to merge the two accounts so I can see both using one login.

I have tried adding a contract but it gives me the below error (screenshot) if trying from dsl.

When trying to add DSL to mobile I am unable to even press any contract to add.

I have tried multiple times and changed information on both accounts to match.

I have used the online help desk once and went in person to a store once without issue resolution.

Is it possible to merge customer IDs so they are under one account or add the contracts to the same account. Thank you.