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Use of Utiq technology powered by your telecom operator
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vor 2 Monaten
Guten Tag @user_cefc53 und ein herzliches Willkommen in der Telekom hilft Community.
Handelt es sich hier um einen Tarif mit oder ohne Internetanschluss? Haben Sie sich diesbezüglich schon einen Telekom Login eingerichtet, wie auf unserer Website beschrieben? Können Sie sich mit Ihrer Zugangsnummer und dem persönlichen Kennwort anmelden?
Viele Grüße Sven
0
vor 2 Monaten
Hallo und vielen Dank für die schnelle Rückmeldung.
Es handelt sich um einen Standalone MagentaTV Vertrag ohne Internet Schluss.
Ich habe ein Telekom Login dazu eingerichtet und per Zugangsnummer und Kennwort die Kundennummer des MagentaTV Vertrags verknüpft.
Mit diesem Telekom Login nutze ich MagentaTV auch erfolgreich in der MagentaTV App. Also gehe ich davon aus, dass die Verknüpfung erfolgreich ist.
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Antwort
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vor 2 Monaten
Ich gucke mir das gerne an @user_cefc53 . Mögen Sie dazu noch in Ihrem Profil eine Handynummer hinterlegen, sodass ich Sie erreichen kann? Teilen Sie mir auch gerne einen Zeitraum mit, wann ein Telefonat am besten passt.
Viele Grüße Sven
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