Probleme Magenta TV APP Smart TV

+1 weitere

vor 2 Monaten

Hallo zusammen,
Magenta ist toll, aber die App auf Samsung TVs ist eine Zumutung. Zum Teil braucht die App ewig zum starten oder bleibt beim Starten hängen. Andere Apps: SamsungTV, RTL+, Disney, Prime, .... etc. laufen ohne Probleme stabil und zügig. Wenn Magenta mal läuft, dauert das Umschalten zwischen den Programmen ewig.

Einzige Lösung um Magenta App zu Starten ist den TV komplett neuzustarten - keine Dauerhafte Lösung.

Danke für Eure Hilfe

93

2

  • vor 2 Monaten

    Kann ich hier nicht mehr bestätigen, seit dem letzten Update der App, und das bei einen 6 Jahre alten Samsung 


    Firmware und update installiert ?

    0

  • vor 2 Monaten

    Hallo @user_ac0ab4

     

    Willkommen in unserer Telekom hilft Community.

     

    Ich kann den Tipp von @Thunder99 nur wiederholen: Bitte kontrolliere einmal die Aktualisierung der Firmware und teste dann erneut.

     

    Ich freue mich aud deine Rückmeldung.

     

    Liebe Grüße

    Claudia

    0

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