Hello,
I signed a contract with a door seller in Dec 2022. The seller said that Telekom was going to install Glassfiber in my building by June 2023, and that, in the meantime I could hire MagentaZuhause L and then make the change to Fiber.
To my surprise, I see in your website that glassfiber is not available yet and not planned in my building.
I would like to cancel my request to change the internet provider and keep my current one, considering that the start date is in 4 months and I haven´t received any router or anything from Telekom yet (though Im aware that the 14 days lapse has passed).
Would that be possible?
Kind regards,
vor einem Jahr
Hi @Juan Ignacio Baioco
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vor einem Jahr
Lorenz,
thanks a lot for your answer. Would it be possible for you to contact me tomorrow or on Friday?
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vor einem Jahr
Hi @Juan Ignacio Baioco
The confirmation of cancellation was mailed to you, because we didn't receive verification of your email address.
Please allow a couple of days for it to reach you.
Regards, Lorenz S.
Uneingeloggter Nutzer
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