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Ready to surf & Line-ID

vor einem Jahr

After entering the Line ID number from connection info and my order number into Ready to Surf, it says that there have been too many attempts and I am not able to try again. I'm certain that the information provided was correct. Is it possible that someone could still help me to report the Line ID, and save me waiting for the technician appointment? 

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    • vor einem Jahr

      If reading the line ID was not successful, it is always a good idea to make an appointment with a technician. You also want a stable and functioning internet connection. Hence my tip: Wait for the technician.

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    • vor einem Jahr

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      Antwort

      von

      vor einem Jahr

      @Chrisjsph

       

      Thank you very much for the pleasant conversation earlier 🙂

       

      I am very pleased to inform you that due to the line ID, we were able to bring forward the activation day to tomorrow, 16.08.24 🙌🏽 There is no longer any need for a technician appointment and the line will be automatically activated by our system tomorrow by 1pm at the latest.

       

      Best regards
      Timur

      Antwort

      von

      vor einem Jahr

      Thank you so much Timur, your help was absolutely fantastic and the line is now activated and the internet is working perfectly 🥳

      Antwort

      von

      vor einem Jahr

      Thank you for your final feedback 😊

       

      I'm really glad I could help and wish you lots of fun with your connection 🙌🏽

       

      Best regards 
      Timur

      0

      Uneingeloggter Nutzer

      Antwort

      von

    • Akzeptierte Lösung

      akzeptiert von

      vor einem Jahr

      @Chrisjsph

       

      Thank you very much for the pleasant conversation earlier 🙂

       

      I am very pleased to inform you that due to the line ID, we were able to bring forward the activation day to tomorrow, 16.08.24 🙌🏽 There is no longer any need for a technician appointment and the line will be automatically activated by our system tomorrow by 1pm at the latest.

       

      Best regards
      Timur

      0

    • Akzeptierte Lösung

      akzeptiert von

      vor einem Jahr

      Thank you so much Timur, your help was absolutely fantastic and the line is now activated and the internet is working perfectly 🥳

      0

    Uneingeloggter Nutzer

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