Contract Termination
3 months ago
Hello,
I will be moving and the apartment already has internet. In this situation can I terminate my broadband contract?
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3 months ago
Thank you for your contribution to our community 🙂
I couldn't reach you by phone right now. In principle, there is no special right of termination if there is an existing Internet contract at the new address 🙏🏽 If it is a Telekom contract, we will terminate the smaller of the two contracts as a gesture of goodwill.
Otherwise, you only have a special right of termination if your current connection cannot be moved 1 to 1.
Best regards
Timur
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