‎Direct Debit not as per contract | Telekom hilft Community

Direct Debit not as per contract

vor 3 Monaten

Hello,

I have a Magenta Zuhause L contract that I started last month according to which the payment for the first six months is 19,95€.

However, I see in my bank today that the direct debit has been set up for 43€. Why is this the case? Could I please get some support here? thank you!

29

2

vor 3 Monaten
Pls. login to your Telekom account and download your Invoice. There you can find detailed information about every billed position.
0
vor 3 Monaten
Good morning @user_25805f,

I'll gladly assist you with this matter and explain your invoice to you, if you have further questions.

Unfortunately I couldn't reach you when I just tried to call you. Just let me know when a call would suit you better.

Kind regards

Louisa
0

Uneingeloggter Nutzer

Frage

von

Das könnte Ihnen auch weiterhelfen

Direct debit failed for DSL

vor 7 Monaten

in

Festnetz & Internet

78

0

2

Cancellation of contract as moving abroad

vor 4 Jahren

in

Festnetz & Internet

326

0

2

Gelöst

Missed the contract termination notice

vor 4 Jahren

in

Mobilfunk

1103

0

7

Telekom unwilling to terminate my contract

vor 2 Jahren

in

Festnetz & Internet

257

0

7

Not renew contract help

vor 3 Jahren

in

Festnetz & Internet

125

0

2

Das könnte Sie auch interessieren

Kaufberatung anfragen
Füllen Sie schnell und unkompliziert unser Online-Kontaktformular aus, damit wir sie zeitnah persönlich beraten können.
Zum Kontaktformular
Angebote anzeigen
Informieren Sie sich über unsere aktuellen Internet-Angebote.
Zu den Internet-Angeboten