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[English] I am unable to link my glasvertrag to my Telekom online account.
vor 6 Monaten
Hi,
Can anyone assist me in connecting my newly activated fiber optics subscription to my existing online telekom account, I would like to able to see my invoices online, and manage it from there as well, but I don't know how to correctly link it.
When I try to use the phone I registered with when I set up the connection it's asking me to create a new Telekom ID, which I don't really want right now.
I already received notifications and email related to my connection on the same email that my account is created.
https://glasfaser.telekom.de/kundencenter/orders.. shows me that I can see it in my Kundecenter
but, there is nothing there:
I don't have any extra login information to set this up, I only have the customer number that I was given after the subscription was activated, and two order numbers.
Thank you!
/M
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Akzeptierte Lösung
akzeptiert von
vor 6 Monaten
Thank you for your message @mihai.i!
Of course, you have a landline phone number.
Please take a look at your order confirmation. You will find three phone numbers assigned to you there.
Kind regards
Caro
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