Solved

[English] I am unable to link my glasvertrag to my Telekom online account.

8 months ago

Hi, 

 

Can anyone assist me in connecting my newly activated fiber optics subscription to my existing online telekom account, I would like to able to see my invoices online, and manage it from there as well, but I don't know how to correctly link it.

When I try to use the phone I registered with when I set up the connection it's asking me to create a new Telekom ID, which I don't really want right now.

I already received notifications and email related to my connection on the same email that my account is created. 


https://glasfaser.telekom.de/kundencenter/orders..  shows me that I can see it in my Kundecenter

mihaii_0-1731577545620.png
but, there is nothing there:

mihaii_1-1731577659393.png


I don't have any extra login information to set this up, I only have the customer number that I was given after the subscription was activated, and two order numbers. 

Thank you!

/M

 

 

97

0

6

    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...

    This could help you too

    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...
    Loading...