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Fiber optic modem los led blinks red - no internet

vor 3 Jahren

  • Hello,

My modem started glowing red and my internet hasn't worked since. Plug in/out didn't do anything either. Does a technician have to come here, or does it come back?

  1. I am available to call anytime if you need any further details.

Fiber optic modem led Status:

Fiber optic modem has 4 lights Power & Link are solid green, Pon is dark and Los is flashing red.

 

BR,

Shrinidhi

 

 

 

378

4

  • Akzeptierte Lösung

    akzeptiert von

    vor 3 Jahren

    Hello @Martin Bo. 

    Problem got fixed!

     The issue is because of DSL common line coming from outside the home for the whole Street was broken due to that all houses in the street had a same issue.

    Someone allready reported the issue and problem was fixed by Telekom.

    Hence i have already cancelled the appointment with Telekom technician.

     

    Thank you for your support!

    BR ,

    Shrinidhi

     

     

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