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2 years ago
The DNS server you are getting (37.50.8.60) is one that redirects any hostname to ip.block.dt.de. As far as I know, this DNS is assigned to lines that have been disconnected, e.g. due to unpaid bills.
There have been cases where this blocking DNS was assigned in error (see here for example) and where the situation could be resolved by rebooting the router. So...have you tried turning it off and on again?
If that doesn't help, let's wait for a member of the official support team, maybe they can shed some light into the matter.
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2 years ago
The DNS server you are getting (37.50.8.60) is one that redirects any hostname to ip.block.dt.de.
You could try to manually setup another DNS resolver, for example 1.1.1.1 (Cloudflare) or 9.9.9.9 (Quad9) in your Fritzbox as a workaround.
Best wishes,
Thomas
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2 years ago
Hello @Irolenzw ,
I just had a look and I guess I know what went wrong. But I can only discuss this with the owner of the contract.
Can I reach him by the mobile number you noted in your profile data, too?
Kind regards Inga Kristina J.
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2 years ago
Hey!
I have updated the phone number on my profile, you can use it to contact the owner, they would prefer to be contacted on Wednesday. Thank you.
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2 years ago
Hey there @Irolenzw ,
sadly you weren't available over the phone. I took over for @Inga Kristina J. - Since the contract is not your name, I'd advise you have a chat with your landlord.
Kind regards
Christian H.
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