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Hybrid LTE Anteil funktioniert nicht

vor 4 Jahren

(Entschuldigung, dass ich auf Englisch schreibe)

 

Hello,

 

Since 10 days I have a Speedport Hybrid, but the LTE part never worked. It connects through DSL just fine, but the ' LTE ' led on the router is off, even though I have 3 out of 5 bars. I bought an external antenna because I thought the signal strength was the problem, but I don't think it is. In the system logs of the router it says (many times):


Hybrid Server nicht über LTE erreichbar (HA001)

 

It also gives the following details about the LTE signal strength

LTE -ZellInfo: PLMN = 26201, CellID = 36069126, Band = LTE2600, RSRP = -94dBm, RSRQ = -9dB (LT004)
 
In the hidden engineering menu at http://speedport.ip/engineer/html/lteinfo.html I see

Device StatusAttached
SIM Card StatusSIM OK
Antenna ModeAntenna set to external
Physical Cell ID97
Cell ID36069126
RSRP -94
RSRQ -9
Service StatusEffective service
TAC1494
Dedicated EPS Bearer

Deactive

 
 
LTE tunnel ( LTE :tun)Down
DSL tunnel (DSL:tun)Down
Bonding (Bond)Down
 
 
State2
TimeOutCnt0
Intfrmnet0
Local Addr2a01:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:9208
Remote Addr2003:xxxx:xxxx::1
 
And finally on http://speedport.ip/engineer/html/interface.html?lang=en (under "Line status") it says
 
InterfacePhysical(mac) addressStatusMediaSpeed
br0 UpEthernet10M/100M/1000M
eth0.2 UpEthernet10M/100M/1000M
eth0.3 DownEthernet10M/100M/1000M
eth0.4 DownEthernet10M/100M/1000M
eth0.5 DownEthernet10M/100M/1000M
WIFI-2. 4G  UpWLAN300Mbps
WIFI- 5G  UpWLAN1300Mbps
nas_p1_4.8 UpDSLDownStream:132134kbps UpStream:39187kbps
ppp256 UpDSLDownStream:132134kbps UpStream:39187kbps
rmnet0 Up LTE LTE CAT4
InterfaceMTUOut_FramesOut_ErrorsIn_FramesIn_ErrorsCollisions
br015002186302988600
eth0.21500245506600
eth0.3150000000
eth0.4150000000
eth0.5150000000
WIFI-2. 4G 150095080941400
WIFI- 5G 15002091201545800
nas_p1_4.81500100000
ppp25614921689401920300
rmnet01436426016900
 
My conclusion is that the LTE interface is up and that signal strength is (should be) sufficient, but that it somehow doesn't work anyway? What can I do to resolve this?

1175

22

  • Akzeptierte Lösung

    Telekom hilft Team

    akzeptiert von

    vor 4 Jahren

    Hallo und danke für das nette Gespräch @Ed6, nice that it worked out with the understanding.. Fröhlich
    As discussed, after consulting with my colleague, I have ordered the hybrid option for you. Tomorrow is the day.
    Please test if everything worked and give me feedback afterwards.

    Viele Grüße
    Jonas J.

    2

    Antwort

    von

    vor 3 Jahren

    Hello @Ed6, I was on vacation, so I'm only writing now. I am happy to read that you are running Hybrid.
    Nice that I could help you. I wish you all the best.
    Best wishes
    Jonas J.

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