Hello, I have the following problem, today (24.06.2022) my old internet connection was deactivated and when I connected the new Telekom router, shows that there is internet connection, but, I don't have it!.

I don't know what I need to do to solve this issue.

Now I'm connected to the internet using my mobile phone as a hotspot.

I hope that someone could help me as soon as possible.

Thanks in advance.