‎English Post: eSim with Prepaid number

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English Post: eSim with Prepaid number

4 years ago

Hi team

Can someone please confirm is it possible to use eSim options with prepaid number.

For last 18 months I was using this option and 5 days ago my phone has been reseted and eSim configuration has been deleted.

Today I went to Telekom shop and they told me that it is not possible to use eSim with Prepaid number.

Also how I can request new sim card for my prepaid number?

Thanks

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