MagentaApp

3 years ago

Hallo. Ich kann über die Magenta App keine Rechnungen mehr downloaden. 

Ich klicke auf den kleinen Pfeil und dann dreht sich der Kreisel verdächtig lange , bis dann am Ende Download fehlgeschlagen steht. Ich habe die komplette App deinst. und neu installiert. 

Danach funktionierte es einmal, dann wieder nicht. Weder bei den Festnetzrechnungen noch bei Mobil. 

Ich habe das S20plus5G.

Könnte mal einer von euch testen ob es bei Ihm geht. Aber bitte 2... 3 mal. 

Auf der Website funktioniert es. Die App ist auch extrem langsam geworden.  Nervt nur noch.

100

4

  • 3 years ago

    Funktioniert in der App nicht mehr 

    3

    Answer

    from

    3 years ago

    Sind hinterlegt 

    Answer

    from

    3 years ago

    Sind hinterlegt

    Sind hinterlegt 
    Sind hinterlegt 

    @Gelöschter Nutzer 

    was meinst du @Gelöschter Nutzer  ?

     

    Ich hab gerade auch eine Rechnung runterladen wollen, (zum Testen), es funktioniert tatsächlich nicht mehr

    Ich würde es direkt über Browser aus dem Kundencenter runterladen:

     

    https://www.telekom.de/mein-kundencenter/rechnung-zahlung

     

    Die App ist leider "Mist"...

     

    Answer

    from

    3 years ago

    Habe es gerade mal unter iOS getestet:

    ich mußte sie 2-3 mal anklicken, damit es erstmalig funktionierte.

     

    Danach waren alle anderen Rechnungen beim erstmaligen Klick zu öffnen.

    Unlogged in user

    Answer

    from

Unlogged in user

Ask

from

This could help you too

MagentaApp

1 year ago

in  

Sonstiges

313

0

9

MagentaApp

1 year ago

in  

Mobilfunk

133

0

3

Solved
MagentaApp

3 years ago

in  

Mobilfunk

269

0

1

MagentaApp

8 months ago

in  

Sonstiges

107

0

2

MagentaApp angehalten

1 year ago

in  

Festnetz & Internet

69

0

1

Popular tags last 7 days

You might also be interested in

 

Social Media

Telekom FacebookTelekom InstagramTelekom X

Cookies and similar technologies

We use cookies and similar technologies (including ) on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Telekom Deutschland GmbH and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.

Use of Utiq technology powered by your telecom operator


We, Telekom Deutschland GmbH, use the Utiq technology for digital marketing or analytics (as described on this consent notice) based on your browsing activity across our websites, listed here (only if you are using a supported internet connection provided by a participating telecom operator and consent on each website).

The Utiq technology is privacy centric to give you choice and control.

It uses an identifier created by your telecom operator based on your IP address and a telecom reference such as your telecom account (e.g., mobile number).

The identifier is assigned to the internet connection, so anyone connecting their device and consenting to the Utiq technology will receive the same identifier. Typically:

  • on a broadband connection (e.g., Wi-Fi), the marketing or analytics will be performed based on the browsing activities of consenting household members’.
  • on mobile data, the marketing will be more personalised, as it will be based on the browsing of the individual mobile user only.

By consenting, you confirm that you have permission from the telecom account holder to enable the Utiq technology on this internet connection.

You can withdraw this consent anytime via "Manage Utiq" at the bottom of this site or in Utiq’s privacy portal (“consenthub”). For more, see Utiq's privacy statement.