Need to Change my Nationality so I can do video ident
vor 7 Monaten
Hello,
I just registered for a new prepaid contract but when I went to do the video identification they said my nationality was registered as German instead of USA. Is there a way I can change it?
546
2
Das könnte Ihnen auch weiterhelfen
Gelöst
vor 2 Jahren
352
0
2
vor 3 Jahren
246
0
1
vor 7 Monaten
Hello @goodtothet23 ,
Did you try to do the identification via passport or ID?
In any way, you can just reply to the invitation E-Mail you received for the identification and correct the data.
It's possible you put in the wrong data while ordering.
Kind regards
Anna
0
vor 7 Monaten
I tried passport. I replied to the invitation email and hopefully they can resolve it. Thanks.
0
Uneingeloggter Nutzer
Frage
von