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Rückgabestatus und Vertragsstatus

3 years ago

Hello,

 

Because of DSL connection establishments for home internet, I returned the products (a router and a SIM card) within 14 days.

And according to the DHL status report, the products has reached to destination.
Now, How can I see the actual status of the contract and the returned goods on the customer panel or Telekom app?

 

Best regards

Shirsavar

758

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    • Accepted Solution

      accepted by

      3 years ago

      Hello @Shirsavar,

       

      the order could be booked successfully now. 

       

      Today you got an email with the conformation and the appointment with the technician. 

       

      Kind regards Inga Kristina J.  

      0

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