Gelöst
Transfer my prepaid number (english)
vor 2 Jahren
Hello!
I want to do a phone number to another provider. I was told that it's an easy process and want to make the number transferable for free. I can't do it in English by phone, can a team member help me here perhaps?
382
8
Das könnte Ihnen auch weiterhelfen
vor 4 Monaten
in
333
0
15
Gelöst
512
0
3
Gelöst
in
126
0
3
Gelöst
in
1102
0
2
Gelöst
264
0
3
Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Thank you for the very nice phone call, @markhovs
I have set the opt in and you can now take the number with you to your new provider.
Have a nice evening.
Kind regards
Carolin L.
2
Antwort
von
vor 2 Jahren
Thanks a lot @Carolin L.
I am also wondering if my sim card be disabled? When will it be disabled? and also can I use it in the future?
I would be glad if you could hint me. Thanks again.
Antwort
von
vor 2 Jahren
Hey @markhovs ,
thanks for your writing.
If you just port your mobile number to a new provider your prepaid plan will receive a new number and your current SIM is still usable, but just with a different number and your current number is usable with the SIM of your chosen new provider.
The other option is that you're cancelling your prepaid plan and take your number with you.
In that case, your prepaid plan will be cancelled and your current SIM by us is disabled.
Best regards
Sarah D.
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Hey @markhovs ,
thanks for your writing.
If you just port your mobile number to a new provider your prepaid plan will receive a new number and your current SIM is still usable, but just with a different number and your current number is usable with the SIM of your chosen new provider.
The other option is that you're cancelling your prepaid plan and take your number with you.
In that case, your prepaid plan will be cancelled and your current SIM by us is disabled.
Best regards
Sarah D.
0