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Accepted Solution
accepted by
3 years ago
Thank you for the very nice phone call, @markhovs
I have set the opt in and you can now take the number with you to your new provider.
Have a nice evening.
Kind regards
Carolin L.
2
from
3 years ago
Thanks a lot @Carolin L.
I am also wondering if my sim card be disabled? When will it be disabled? and also can I use it in the future?
I would be glad if you could hint me. Thanks again.
from
3 years ago
Hey @markhovs ,
thanks for your writing.
If you just port your mobile number to a new provider your prepaid plan will receive a new number and your current SIM is still usable, but just with a different number and your current number is usable with the SIM of your chosen new provider.
The other option is that you're cancelling your prepaid plan and take your number with you.
In that case, your prepaid plan will be cancelled and your current SIM by us is disabled.
Best regards
Sarah D.
Unlogged in user
from
Accepted Solution
accepted by
3 years ago
Hey @markhovs ,
thanks for your writing.
If you just port your mobile number to a new provider your prepaid plan will receive a new number and your current SIM is still usable, but just with a different number and your current number is usable with the SIM of your chosen new provider.
The other option is that you're cancelling your prepaid plan and take your number with you.
In that case, your prepaid plan will be cancelled and your current SIM by us is disabled.
Best regards
Sarah D.
0