Homebase 2 will not connected to WLAN automatically again after disconnection

vor 4 Jahren

Hi There,

 

I just changed my home base to the 2. generation which support a wlan connection.-

But it disconnects the WLAN sometimes and will not connect again to the WLAN by itself automatically.

I need to use the "Anmeldund" button of the home base and connect to the router with WPS manually.

And after re-start of the Home base 2, it will not connect to the WLAN automatically as well.

 

this is really problematic if it is disconnected and not connected again by itself when I am away from home. I cannot reach the gateway from the SmartHome App!!

if someone has the same issue? How it can be solved? Or it is just a problem with my home base?

 

 

 

Thanks 

best Regards

492

9

  • 5 Sterne Mitgestalter

    vor 4 Jahren


    @jingyang.yu  schrieb:

    Hi There,

     

    I just changed my home base to the 2. generation which support a wlan connection.-

    But it disconnects the WLAN sometimes and will not connect again to the WLAN by itself automatically.

    I need to use the "Anmeldund" button of the home base and connect to the router with WPS manually.

    And after re-start of the Home base 2, it will not connect to the WLAN automatically as well.

     

    this is really problematic if it is disconnected and not connected again by itself when I am away from home. I cannot reach the gateway from the SmartHome App!!

    if someone has the same issue? How it can be solved? Or it is just a problem with my home base?

     

     

     

    Thanks 

    best Regards

     

     
    I recommend establishing a connection via lan.
    I do not consider a connection via wifi for the smart home to be sensible

     

    0

  • Telekom hilft Team

    vor 4 Jahren

    Hallo @jingyang.yu

    habe you tried it with a LAN cable?

    With greetings

    Jürgen Wo.

    7

    Antwort

    von

    vor 4 Jahren

    Hi @jingyang.yu,

    it seems your homebase forgets the wifi-network, when you restart it. You can try a reset and new setup for the homebase. Do you have any additional accesspoints or repeaters in use?

    A lan-connection is recommended for the homebase, so a possible solution is a fritz-repeater with a lan-port.

    Regards
    Peter

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