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iPadOS App - Probleme beim aktivieren

3 years ago

Hallo zusammen,

 

da sich meine iPad App ausgeloggt hat, musste ich mich mit meinem Telekom Login neu anmelden. Dabei kommt es nach Abfrage des Passworts und der SMS-Tan zu einer Fehlermeldung bei der Aktivierung mit folgendem Inhalt:

 

 

{"errors":{"email":[{"error":"invalid"}]},"order":{"id":2903578,"bankIban":null,"bankName":null,"bankBic":null,"orderKey":"afd11f9a-7b62-477a-951d-bc9481a1b96a","state":"cart","paymentType":null,"shippingCostsTvpp":0,"shippingCostsBrodos":0,"amount":0,"possibleIdentificationTypes":null,"identificationType":null,"phoneArea":null,"phoneNumber":null,"birthDate":null,"email":null,"bookingRef":null,"qiviconSetupUrl":null,"qiviconActivationCode":null,"customerNumber":null,"customerPhoneArea":null,"customerPhoneNumber":null,"redeemedCoupon":null,"tvppIdentifiedCustomer":false,"tvppDeletedTariff":false,"redeemedCouponDescription":null,"tvppDowntime":false,"qiviconDowntime":false,"activationCoupon":null,"possiblePaymentTypes":["paypal","creditcard","dbt","giropay"],"shippingStrategy":"standard","shippingPreferredDay":null,"shippingPreferredTimeCode":null,"shippingCostsBrodosDetails":{"standardFreeThreshold":4999,"standardCosts":695,"calculatedStandardCosts":0,"expressCosts":{"041":2699,"042":2699,"043":1499,"044":1499,"none":1499},"preferredDayCosts":99,"preferredTimeCosts":399},"possibleShippingStrategies":["standard","preferred_day","express"],"paymentShopFailureUrl":null,"paymentShopSuccessUrl":null,"paymentPageUrl":null,"voucherRestSum":null,"redeemedCouponType":null,"voucherInitialSum":null,"items":[{"id":2838310,"articleNumber":null,"contractNumber":"50096409","gtins":null,"quantity":1,"teaserImage":null,"slug":"magenta-smarthome-basic-neu","name":"magenta smarthome","category":"Tariff","summaryTexts":[],"deliveryLeadTime":null,"price":0,"monthlyPrice":0,"provider":"TVPP","originalPrice":null,"reductionAmount":null,"familyName":null,"maximumAvailable":1,"coupon":false,"discount":false,"discountName":null,"stock":100,"shacType":"freemium","noMonthlyPayment":true,"wasPrice":null,"rebate":false,"rebateName":null,"bundleName":null,"bundleType":null,"bundledItems":[],"itemType":"standard","activationBonusPoints":null}],"addressesAttributes":[]}}

 

 

 

App habe ich schon gelöscht und neu installiert, ebenso die Zentrale neu gestartet - was kann ich noch tun? Auf dem Smartphone (iPhone) geht alles, nur nicht auf dem iPad...

 

Anbei auch mal ein Screenshot der Meldung.

 

Danke im Voraus!

 

Peter

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