You might also be interested in
Request purchasing advice
Fill out our online contact form quickly and easily so that we can advise you personally in a timely manner.
View offers
Current Telekom offers for mobile communications (5G/LTE), landline and Internet, TV & more.
Official Solution
accepted by
2 months ago
Hello @Mck89,
when you go to edit your profile, you should see an additional switch below the box for your e-mail address. Next to that switch it should say "Ich erteile die Einwilligung für die Verwendung meiner Daten." If you press it, you should be able to see the text boxes for your mobile phone number and customer-ID. You can simply leave the customer-ID box empty and fill in your mobile phone number.
This way, we can reach you via phone in the future.
Kind regards
Jonas
Note:
0