Error f20135 with tv receiver
vor einem Jahr
I have downgraded my internet plan from XL to s and now my TV shows error as f20135. I still have TV plan included. And I was using magenta box.
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vor einem Jahr
Hello @Amar patil ,
What exactly is the new tariff called? It's on the order confirmation.
The error means that no MagentaTV is included, or MagentaTV 2.0.
Then the receiver no longer works
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vor einem Jahr
from XL to s and
It should now be now "Magenta Zuhause S MagentaTV ... 2.0"
The "2.0" is essential, it doesn't support you TV BOX any more.
You need a new device like TV ONE 2.GEN or a TV Stick.
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vor einem Jahr
The downgrade inludes a chance of MagentaTV to the new Version called MagentaTV 2.0. With the new Version there it is no longer possible to use the old receivers like MR401 & MagentaTV Box.
You have to switch to a new receiver like the MagentaTV One
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vor einem Jahr
@Amar patil
With changing your tariff, also Magenta TV has changed from 1.0 to 2.0. And with 2.0, Mediareceiver and Box are no longer usable.
Yo have to change your receiving device belonging to your TV tariff, what is it in detail?
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vor einem Jahr
Hi @Amar patil,
as all others have already said: You will probably need a new device.
Or do you have another tariff?
Sincerely,
Johannes
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