Gelöst
Cannot link phonenumber to aacount
vor 5 Jahren
I have a prepaid simcard.
Number starts 0151 - xxxxxxxx.
but I cannot link that number into my account. I tried both magenta app and mobile web.
how can I do link my mobile number into this account?
I’m enclosing the alert message.
____
EDIT: edited the screenshot to black out the phone number. @Lea C.
365
5
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Akzeptierte Lösung
akzeptiert von
vor 5 Jahren
@ksy_donkey
The error message says that the number either is already connected to your account or you have another number connected to it.
Could you try to look wether the number is already connected? It should show up in the app as well.
Please remove the screenshot. Your method of blacking out the number didn't work quite well. Anybody can still read it.
2
Antwort
von
vor 5 Jahren
and how can i modify my contents or title?
Antwort
von
vor 5 Jahren
@ksy_donkey,
can you teach me how can i delete the attachment? and how can i modify my contents or title?
and how can i modify my contents or title?
Tap on the three points on the right side of the post. The opening window shows “Antwort bearbeiten“ (modifying reply) > tap on it. At the end of the Screenshot link you will see an x. Tap on it.
You don't have to change your contents. It's all one thread.
Marlise
Uneingeloggter Nutzer
Antwort
von
vor 5 Jahren
Good evening @ksy_donkey ,
how can I do link my mobile number into this account? I’m enclosing the alert message.
how can I do link my mobile number into this account?
I’m enclosing the alert message.
As the message mentions: Do you have this mobile number already linked to this account or to another mobile customers number. Please check.
Kind regards,
Marlise
0
vor 5 Jahren
Did @Marlise answer help you or do you need more help?
Greets
Romina D.
0
Uneingeloggter Nutzer
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